invoice software

Support Information

Support and support contact details for SliQ

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Purchase Terms

The unlock code we email you after purchasing will permanently unlock your copy of SliQ.

Note: Our most common support query is from people asking for a replacement unlock code when they move to a new PC. Please remember to keep a copy of your unlock code in a safe place as you can reuse the code when you move to a new PC - there is no need to ask for a replacement code.

Upgrade Terms

After purchasing, you will be entitled to a free upgrade to any minor version change. For example, if you purchase 2.2 you will be entitled to a free upgrade to any version up to version 2.99.

To download the latest copy, just visit our downloads page and download again. After installing, the package will remain unlocked by your existing key - unless a major version change has taken place.

To find out the current version available for download, please visit our release changes page on our UK website - Release Changes.

Support Terms

For SliQ Invoicing Plus, one year's support is included with your purchase. For SliQ Invoicing Lite, one month's support is included with your purchase. If you contact us we will normally respond within 12 hours - and usually even quicker!

Note: Our most common support query is by people asking for a replacement unlock code when they move to a new PC. Please remember to keep a copy of your unlock code in a safe place as you can reuse the code when you move to a new PC - there is no need to ask for a replacement code.

Please read our support page and the online help file before contacting us as the information given on the pages may help solve your problem.

To get support more than one year after purchasing, you will need to buy a support package on our sales page.